Role
Flywheel helps founders and GTM leaders run content and outbound as one system. Customers are onboarding faster than we can staff, so we are hiring an Account Manager to own the customer relationship from onboarding through renewal.
You own a portfolio of accounts and are accountable for adoption, results, retention, and expansion.
What you'll own
- Own a portfolio of customers and act as their main point of contact.
- Run onboarding and drive adoption so customers reach value quickly.
- Build working relationships with founders, CMOs, CROs, and GTM leaders.
- Translate each customer's goals into a content and GTM plan, and keep it current.
- Interview executives and pull out the insights that shape their positioning, messaging, and content.
- Use Flywheel's AI systems to produce LinkedIn content at scale, then edit for quality and voice.
- Report on progress, outcomes, and ROI on a set cadence.
- Own renewals and expansion, and hit gross and net retention targets.
- Drive revenue for customers: outbound to engaged ICPs, speaking slots, launches, and other GTM support.
What makes you a great fit
- Experience managing B2B accounts, ideally mid-market or enterprise.
- Clear, credible communication with senior executives.
- Comfortable in a fast-moving, lightly structured environment.
- Working knowledge of B2B marketing, content, and demand generation.
- Able to turn raw ideas into clear narratives.
- Comfortable using AI tools to scale your output.
- Organized and detail-oriented, with consistent follow-through.
- Bias toward action and ownership of outcomes.
How we work
- High agency. You move without waiting for perfect process.
- Customer outcomes first. You measure yourself on retention and expansion.
- Direct communication. You report the real state of an account and act on it.
What we offer
- Work directly with the founder.
- Equity as part of the early team.
- Fast progression as the team scales.
Compensation: competitive base plus equity. This is an early-team hire.